Head of Analytics and Reporting

Overview

The Head of Analytics and Reporting supports strategy formulation and decision making at the Executive level by gathering business intelligence, providing critical insights to problems and potential solutions, and presenting required reports in an easily consumable format. The successful candidate is experienced in the areas of data analytics, forecasting, development of dashboards and other visualizations, and building and delivering reports to C-Level executives.

Key Responsibilities

(Ad hoc and other reports may be completed as requested)

• Manages a team of Business Analysts to deliver on overall analytics and reporting goals;
• Develops the reporting plan which includes the types of reports, their purpose, distribution audience and frequency, etc.;
• Leads and guides the team in the preparation of ad hoc reports;
• Manages a team of Business Analysts to ensure high-quality, high integrity data is mined;
• Ensures the Business Analysts develop useful models, perform deep analyses, distribute predictive analytics, and provide insightful recommendations to aid in the Company’s business strategy;
• Provides recommendations to the Executive team to inform strategic data-backed decisions;
• Acts as the Company’s interface with the IT Shared Services team on all telephony and IVR requirements, reports, and changes;
• Manages priorities for the team and works with other internal departments to accomplish objectives;
• Any other duties that may be assigned from time to time by your supervising officer.

Job Requirements

• Bachelor’s Degree required
• 5 years’ experience in a similar role
• Experience in C-level interactions in a business context
• Working knowledge of Tableau and SQL would be an asset

Required Skills

Technical Skills

• Strong management level oral, written, and interpersonal communication skills.
• Excellent knowledge in Microsoft Suite, and Software skills.
• Strong analytical skills.

Mental Demands

• Must be able to accommodate to reading documents or instruments, detailed work, problem solving, reasoning, math, language, presentations, verbal communication, written communication, analytical reasoning, stress, training others, multiple concurrent tasks, and constant interruptions

Competencies

• Creative problem-solving
• Time management
• Critical thinking
• Ability to work in a fast-paced and stressful work environment.
• Team building
• Decision-making.
• Flexibility
• Multi-Tasking
• Coaching

Environment and Physical Activity

• Must be able to work in a non-confined office type setting in which he or she will work remotely. The position may require occasional travel to business offices/units. Most travel is by land, but more distant locations are reached by sea or air.
• During the course of performing, this position must spend time writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.
• The officer for this position may operate any or all of the following: telephone, cellular telephone, beeper, copy and fax machines, adding machine (calculator), microfilm equipment, encoder, credit card terminal, personal computer, and related printers.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Human Relations/Contacts

Internal

The officer interacts frequently with other Executive team members, ATN shared service team management and resources, functional department heads, line management of the business offices/units, subsidiaries regarding projects, developments, operations and expenses, systems and procedures, consistent with the responsibilities of the job.

External

Interactions also occur with vendors and consulting subject matter experts and resources on matters relating to the Company’s projects, operations and strategic initiatives. The officer may also interact with the shareholder’s auditors, regulators, and the Company’s legal, and accounting advisors from time to time, as may be consistent with the responsibilities of the job.