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Logic Elevates Social Media Success With WeSolve CX

96%

Growth in audience reach

90%

Increase in engagements

71

New leads generated

Social Media Marketing

The Need For Social Media Marketing:

Companies need to reach customers across different social platforms to effectively promote their products, services, or brands and engage with their target audiences. By leveraging platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok, companies can create and share content that drives audience engagement and builds brand awareness. Each platform offers unique opportunities to connect with diverse user bases, ensuring a broader reach and more comprehensive engagement with potential customers.

The primary objectives of social media marketing are to increase brand visibility, foster community engagement, generate leads, and drive website traffic. Effective social media marketing strategies include creating compelling content, utilizing paid advertising, engaging with followers, and analyzing performance metrics to refine tactics.

By leveraging the interactive and viral nature of social media, businesses can connect with customers in a more personal and direct manner, ultimately enhancing customer loyalty and driving growth.

Challenge:

Logic had already established a solid footing on various social media platforms, yet they recognized the imperative to amplify their performance in terms of both brand awareness and audience engagement. Despite their existing presence, they encountered a significant obstacle that demanded urgent attention: a disabled ad account. This setback severely impeded their advertising endeavors, constraining their ability to effectively reach their target demographic and convey their brand message. Addressing this issue was paramount for Logic to revitalize their social media marketing efforts, as it would enable them to once again harness the potential of targeted advertising to expand their brand visibility, attract potential customers, and foster engagement. In addition to rectifying the ad account issue, Logic aimed to elevate their performance by implementing strategies to enhance content engagement, optimize posting schedules, nurture community interaction, and explore new social media channels or features to diversify their approach. By addressing these challenges and refining their social media marketing strategies, Logic positioned themselves for greater success in achieving their objectives and strengthening their brand presence online.

Solution:

With the support of WeSolve CX, Logic embarked on a journey to enhance their social media performance while tackling the challenge of a disabled ad account. Leveraging our expertise, we devised a multi-faceted approach to address their needs effectively:

1. Maximizing Reach & Impressions: We developed tailored content plans designed to optimize reach and visibility. This included crafting timely posts aligned with trending topics like the Superbowl, Oscars, and OneLove movie, ensuring that Logic remained relevant and engaged with their audience on social media platforms.

2. Boosting Engagement: We implemented strategies to stimulate audience interaction and engagement. Through creative organic content initiatives, such as interactive posts inviting comments for trivia participation and prize giveaways, we fostered a sense of community and encouraged meaningful interactions between Logic and their followers.

3. Driving Lead Generation: By leveraging Facebook lead forms and implementing targeted campaigns, we successfully generated a total of 71 leads, both organically and through paid efforts. These efforts not only expanded Logic’s customer base but also facilitated customer data acquisition for future marketing initiatives.

4. Technical Support: In addition to executing marketing strategies, we provided essential technical support to resolve the issue of Logic’s disabled ad account. Our team swiftly addressed the underlying issues, enabling Logic to resume their paid advertising campaigns seamlessly.

Through our collaborative efforts with WeSolve CX, Logic experienced tangible improvements across various key metrics, including enhanced reach, engagement, and lead generation. By combining strategic content planning, creative engagement tactics, and technical expertise, we empowered Logic to overcome challenges, elevate their social media performance, and achieve their business objectives effectively.

Outcome:

With WeSolve CX’s assistance, Logic achieved remarkable results:

  • 96% growth in audience reach: By implementing tailored content strategies and leveraging trending topics, we expanded Logic’s reach to new audiences, driving significant growth.
  • 90% increase in engagements: Our creative and interactive content initiatives stimulated audience interaction, resulting in a substantial increase in engagements across social media platforms.
  • 71 new leads generated: Through targeted campaigns and the utilization of Facebook lead forms, we successfully generated 71 new leads, bolstering Logic’s customer base and facilitating future marketing efforts.
  • Ad account re-enabled: We swiftly provided technical support to resolve the issue of Logic’s disabled ad account, enabling them to resume paid advertising campaigns seamlessly.

Together, we achieved tangible improvements in audience reach, engagement, lead generation, and advertising capabilities, positioning Logic for continued success in their social media endeavors.

CUSTOMER

Logic Communications

HEADQUARTERS

Grand Cayman, Cayman Islands

INDUSTRY

Communications & Information Technology

SERVICE

Digital Marketing